AODA – Statement of Commitment to Accessibility
Kelly Santini LLP is committed to providing a barrier-free environment for all stakeholders, including our clients, employees, job applicants, students, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
Kelly Santini LLP understands the responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to our organization’s compliance by incorporating accessibility legislation into our policies, procedures, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.
Kelly Santini LLP’s policies related to the Customer Service Standard are available upon request. The provision of accessible formats and communication supports to those with disabilities will be done as requested, in a timely fashion, considering the individual’s accessibility needs, and at no additional cost.
Service animals, support persons and assistive devices are welcome in our offices. Any requests regarding accommodations while visiting our offices, policies, accessible formats or communication supports should be made using the contact information below.
Providing a respectful and barrier-free environment is a shared effort, and we are committed as an organization to making accessibility for all a reality.
Our policies regarding accessibility are available upon request, and our multi-year accessibility plan is available to download here. We are committed to excellence in serving all clients including people with disabilities.
We welcome your feedback on the accessibility of the Kelly Santini LLP offices, services, and website. Feedback from clients, employees, and the public can be made online or by contacting:
Kelly Santini LLP
160 Elgin Street, Suite 2401
Ottawa ON, K2P 2P7
Fax: (613) 233-4553
Attention: Human Resources
Kelly Santini will ensure the feedback process is available to all by arranging for accessible formats, and communication supports as needed. Any personal information is collected pursuant to Ontario Regulation 429/07, the Accessibility Standards for Customer Service and will be used strictly for the purpose of responding to your feedback. Clients can expect to hear back from us within 10 working days.